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TALKING RESPITE: With a Facility Manager

Finding respite through a day center, assisted living or a nursing facility? Here's what needs to be discussed.

BY:FRAN SILVERMAN

It is vital to start a relationship with respite-care workers that will benefit both the loved one and the caregiver, says Sara Myers, managing director of the National Adult Day Services Association. She advises the following:

 

If using a facility to provide respite coverage...

 

Become familiar with the policies of the facility


Check on staff training and staffing levels, how the facility handles emergencies, patient wandering and how they handle a patientwho doesn't like to be in groups or won't participate in certain activities


Ask how staff members handlesensitive personal care issues such as incontinence


Find out what approach staff members use toward difficult behavior


Ask how they handle patients with specific nutrition needs


Become familiar with staff supervisors and facility directors to whom care recipients can speak if they have a complaint in your absence or if you later want to discuss an issue that came up during the time of care

 

ALSO, go over the daily care instructions. Topics to discuss include but are not limited to:

 

When and how often you want to be updated on your loved one's status while you're away


Contact information, including how you want to be contacted—e-mail? cell phone?—with the appropriate addresses and numbers


Emergency contacts, in case you are not reachable


Foods to serve and feeding schedule


Medications to provide and on what schedule


Forms of entertainment your loved one enjoys


Areas of need, such as rising from a chair or bed, toileting, dressing, bathing


Guests who might pay a visit